Culoop™ is more than just a means to collect surveys. If you have multiple locations, our system
allows you to get real-time feedback from your customers and compare it to the other locations in
You can even measure your top-line results with rest of your market.
Culoop™ supports multiple locations all from the one account.
Net Promoter® Score
Culoop™ uses the Net Promoter® Score (NPS) system which divides customers into three categories:
Promoters, Passives and Detractors.
Promoters are customers that are loyal to a company and urge their friends to purchase from them.
Passives are satisfied customers who are not aligned to you and are prepared to check out the competition.
Detractors are unhappy customers that may share their bad experiences with friends.
Below is an outline of our features.
|Free||$24.99 Per Location|
|Number of Surveys||10||Unlimited|
|Access to templates||-||-|
|Ability to Respond to Customers||-||-|
|Award prizes to competition winners||-||-|
|Download results to excel etc.||-||-|
|Compare Aggregate Results to Market||-||-|
|Email specific offers to respondents based on feedback||-||-|